Ideally, the desired packets captured will all be in a single file. Upload only the file(s) that contain the packets corresponding to the issue or behavior observed.Upload the corresponding file(s) to the support case.It is good practice to allow a little bit of time to pass (1 minute or so) after the issue is observed unless the support engineer directs otherwise.Define the interval for by checking checkbox for time, file size, and/or a cert ian number of packets and specify parameters accordingly.Select the Output tab, and check the "Create a new file automatically after." checkbox.In the Input tab, select the interface(s) from which to capture packets so that they are highlighted.